Shipping Policy

Shipping Policy for Computify.in

At Computify.in, we are committed to ensuring your products are delivered swiftly and securely. Below are the details of our shipping policy:

1. Order Processing Time:

• All orders are processed and shipped within 12-24 hours of confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Delivery Timeline:

• Our products are delivered across India within 3-6 business days. However, the delivery time may vary depending on your location and the accessibility of your address.

3. Shipping Partners:

• We work with reliable courier partners, including Delhivery, DTDC, and Blue Dart, to ensure timely and safe delivery of your orders.

4. Shipping Charges:

• Shipping charges, if applicable, will be calculated and displayed at checkout based on your order value and location.

5. Tracking Your Order:

• Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment on the respective courier partner’s website.

6. Delivery Address:

• Please ensure that the delivery address is accurate and complete, including any necessary landmarks. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

7. Delays and Exceptions:

• While we strive to meet our delivery timelines, unforeseen circumstances such as natural calamities, strikes, or other disruptions may cause delays. In such cases, we will keep you informed about the status of your order.

8. Questions or Concerns:

• If you have any questions about your order or need assistance with tracking, please contact our customer support team at support@computify.in or call us at [insert phone number].

Thank you for choosing Computify.in. We appreciate your trust in us and are dedicated to providing you with the best shopping experience!

Cash On Delivery (COD):

• Pay for your order in cash upon delivery.
• Advance payment of the COD shipping charges is required during checkout.
• For instance, if your order total is ₹10,000 with a ₹399 shipping fee, you'll pay ₹399 in advance as Partial Payment.

 

Partial Payment:

• Split your payment into two parts: Order Amount (excluding shipping charges) and Shipping Charges.
• You must pay shipping charges upfront at the time of Checkout.
• The remaining balance is you have to pay at time of delivery.
• Once the order is dispatched, the advance shipping payment becomes non-refundable. However, if the order has not been dispatched and you wish to cancel, you can receive a refund of the partial shipping charges.

 

FAQs

Q: Can I choose Cash On Delivery (COD) for any order?

A: Yes, COD is available for most orders. However, advance payment of the COD shipping charges is required during checkout.

 

Q: How do I know if my order is eligible for COD?

A: COD eligibility is displayed during the checkout process. If COD is available for your order, you'll need to pay the shipping charges in advance.

 

Q: Can I pay only the shipping charges in advance and the rest on delivery?

A: Yes, with our Partial Payment option, you pay the shipping charges upfront during checkout and the remaining balance upon delivery.

 

Q: What happens if I cancel my order after paying the advance shipping charges?

A: If your order has not been dispatched, you can cancel it and receive a refund of the partial shipping charges. Once the order is dispatched, the advance shipping payment becomes non-refundable.

 

We implement this process to deter spam orders and ensure a smooth shopping experience. If you have any queries, feel free to contact our customer support team.

 

Customer Support:

• Email: Contact@computify.in
• Whatsapp: +91-9319033249

If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.