Refund Policy

Return and Refund Policy

Last updated: February 21, 2024

Thank you for shopping at Computify.in.

The following terms are applicable for any products that You purchased with Us.

 

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Computify.in, Street No. 7, Ramesh Park, Laxmi Nagar, Delhi, 110092.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Computify.in, accessible from https://computify.in/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

You can cancel Your Order if the order has not been dispatched yet.

You can inform us of your decision by:

• Email: contact@computify.in

• WhatsApp: +91-9319033249

 

Return Window

• Used Parts: 30 days
• Marketplace: 48 hours
• Mini PCs: 30 days
• New Pre-Built PCs: 30 days
• Return Window will be started when the order is deliverd to you

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

For Used Parts:

• The Goods were delivered within the last 30 days.
• The Goods are in the original packaging with all included accessories.
• No physical damage caused by you.
• The Goods have not been modified, tampered with, or attempted to repair.
• You must provide an uncut unboxing video of the package.
• Returns are only accepted if the product is FAULTY, DEAD or DAMAGED.

 

For Marketplace Items:

• The Goods were delivered within the last 48 hours.
• The Goods are in the original packaging with all included accessories.
• No physical damage caused by you.
• The Goods have not been modified, tampered with, or attempted to repair.
• You must provide an uncut unboxing video of the package.
• Returns are only accepted if the product is FAULTY, DEAD or DAMAGED.

 

For Mini PCs:

• No physical damage caused by you.
• The Goods have not been modified, tampered with, or attempted to repair.
• You must provide an uncut unboxing video of the package.
• Returns are only accepted if the product is FAULTY, DEAD or DAMAGED.

 

For New Pre-Built PCs:

• The Goods are in the original packaging with all included accessories.
• No physical damage caused by you.
• The Goods have not been modified, tampered with, or attempted to repair.
• You must provide an uncut unboxing video of the package.
• Returns are only accepted if the product is FAULTY, DEAD or DAMAGED.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

 

Returning Goods

To initiate a return, please contact our customer care team via WhatsApp at +91-9319033249 or email us at contact@computify.in. We will guide you through the return process and provide you with further instructions.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• Email: contact@computify.in

• WhatsApp: +91-9319033249